Privacy Policy
North East Car Port operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). North East Car Port is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information.
Depending on how you interact with the Services and as permitted by law, we may collect:
Contact Details
- Name
- Billing and shipping address
- Email address
- Phone number
Financial Information
- Credit or debit card details
- Payment confirmation
- Transaction details
Account Information
- Username and password
- Security questions
- Preferences and settings
Transaction Information
- Items viewed, added to cart, or saved
- Purchases, returns, exchanges, cancellations
- Order history
Communications
- Messages sent to customer support
- Reviews or feedback
Device Information
- IP address
- Browser type
- Device identifiers
- Network connection information
Usage Information
- Interaction with our website
- Pages visited
- Time spent on pages
Personal Information Sources
We may collect personal information:
- Directly from you (when you create an account, place an order, or contact us)
- Automatically through cookies and similar technologies
- From service providers who process information on our behalf
- From partners or third parties, where legally permitted
How We Use Your Personal Information
1. Provide, Tailor, and Improve the Services
We use your information to:
- Process orders and payments
- Manage your account
- Arrange shipping and returns
- Personalize your shopping experience
- Recommend relevant products
- Send account notifications
2. Marketing and Advertising
We may:
- Send promotional emails or messages
- Show relevant advertisements
- Promote products based on browsing or purchase activity
You may opt out of marketing communications at any time.
3. Security and Fraud Prevention
We use your information to:
- Authenticate accounts
- Detect and prevent fraud
- Secure payments
- Protect users and our business
You are responsible for keeping your login credentials secure.
4. Communication
We use your information to:
- Provide customer support
- Respond to inquiries
- Maintain our relationship with you
5. Legal Compliance
We may use your information to:
- Comply with legal obligations
- Respond to lawful requests
- Enforce our policies
- Protect our legal rights
How We Disclose Personal Information
We may disclose personal information:
- With Shopify and service providers (payment processing, IT services, analytics, shipping, and fulfillment partners)
- With marketing and advertising partners
- With affiliates within our corporate group
- In connection with a merger, acquisition, or business transfer
- When required by law
- With third parties when you direct or consent to such disclosure
Relationship with Shopify
The Services are hosted by Shopify. Shopify may collect and process personal information to provide and improve the Services.
Information submitted through our store may be shared with Shopify and third parties, including those located outside your country.
To learn more about how Shopify processes personal data, you may review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en
You may exercise certain data rights through Shopify’s Privacy Portal, depending on your location.
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention
We implement reasonable security measures to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to:
- Maintain your account
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request deletion of your personal information
- Correct inaccurate information
- Data portability
- Opt out of targeted advertising or sale of personal data
- Withdraw consent (where applicable)
- Object to or restrict processing (UK/EEA residents)
You may exercise these rights by contacting us using the details below.
We may verify your identity before processing your request.
We will not discriminate against you for exercising your rights.
International Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
Complaints
If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.